Business rules

  • Business Rules

    1. Reservations and Booking
    Bookings must be confirmed with valid payment details.

    Guests must provide accurate personal information during reservation.

    Special requests are subject to availability and cannot be guaranteed.

    Minimum stay requirements may apply during peak seasons or special events.

    2. Check-In and Check-Out
    Standard check-in time is from 14:00, and check-out time is by 12 noon.

    Early check-in or late check-out may be available upon request and subject to additional charges.

    Guests must present valid identification at check-in.

    3. Payment Policy
    Payments can be made via credit card, bank transfer, or cash (subject to prior arrangement).

    No additional fees are charged for credit card payments.

    Full payment or deposit may be required to confirm a reservation.

    Cancellations and refunds are governed by the cancellation policy stated at booking.

    4. Guest Conduct
    Guests are expected to respect the property, staff, other guests, and local customs.

    Illegal activities, excessive noise, or disturbances are strictly prohibited.

    Smoking is allowed only in designated areas.

    Pets are [allowed/not allowed] (adjust based on your policy).

    5. Safety and Security
    Baahu Villa is not responsible for loss or damage to personal belongings.

    Guests should follow safety instructions and use facilities responsibly.

    Any damages caused by guests will be charged accordingly.

    6. Use of Facilities
    Facilities such as the swimming pool, lounge, and dining areas are for registered guests only.

    Guests must comply with posted rules and operating hours of all amenities.

    7. Environmental Commitment
    Baahu Villa promotes eco-friendly practices; guests are encouraged to participate in energy and water conservation efforts.

    8. Privacy and Data Protection
    Guest information is handled in accordance with our Privacy Policy.

    Personal data is collected only for booking and service purposes.

    9. Amendments
    Baahu Villa reserves the right to amend these Business Rules as necessary to improve services and comply with regulations. Changes will be communicated appropriately.