Privacy policy

At Baahu Villa, your privacy is of utmost importance. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or stay at our hotel. We are committed to protecting your data in accordance with the General Data Protection Regulation (GDPR) and other applicable laws.

Information We Collect

• Personal Information: Includes your name, contact details, payment information, booking details, and any other data you provide when making reservations or contacting us.

• Usage Data: Information automatically collected when you visit our website, such as IP address, browser type, operating system, pages visited, and duration of visits.

• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance website functionality, analyze site usage, and personalize your experience.

How We Use Your Information

We use your information to:

• Process and manage your bookings and payments

• Communicate important information related to your stay or bookings

• Send marketing communications (with your consent)

• Improve our services, website, and customer experience

• Comply with legal and regulatory obligations

Legal Basis for Processing (GDPR)

Where applicable, we process your personal data based on:

• Your consent

• Performance of a contract (e.g., booking and payment processing)

• Compliance with legal obligations

• Legitimate interests, such as improving our services

Cookies Policy

Our website uses cookies to:

• Enable essential website functions

• Analyze visitor behavior and website performance

• Personalize content and offers

You can manage or disable cookies via your browser settings; however, this may affect website functionality.

Data Sharing and Disclosure

We do not sell or trade your personal information. We may share your data with:

• Trusted third-party service providers (e.g., payment processors, reservation platforms)

• Law enforcement or regulatory authorities when required by law

Data Security

We employ appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights Under GDPR

You have the right to:

• Access the personal data we hold about you

• Request correction or deletion of inaccurate or unnecessary data

• Object to or restrict processing of your data

• Withdraw consent where processing is based on consent

• Request data portability

To exercise your rights, please contact us at: [Insert Contact Email]

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

Changes to This Policy

We may update this Privacy Policy from time to time. We encourage you to review it periodically. Continued use of our services after changes indicates acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact:

Baahu Villa
Email: info@baahuvilla.com
Phone: +855 63 900186